Unix Support consultant

send resumes to fredrick@jjcpl.net

Job Title:                  Unix Support consultant

Contract Duration:   6 Months

Location:                  Denver,CO

Solaris, Linux server Installations, trouble shooting and migrations

• Perform advanced trouble shooting of UNIX / Linux failures – L3 level support.

• Handle escalations from L1 & L2 incident Management team.

• Coordination on Problem analysis and providing RCA.

• Plan, execute and report Availability, Performance & Capacity management of UNIX servers.

• Coordination with vendor / Service provider for problem resolution.

• Resolving UNIX / Linux Cluster incidents and problems.

• Unix / Linux Patch management • Plan and execute DR requirements for the tower and coordinate the same at project and program level requirements.

• Troubleshoot hardware and proved hands and feet support.

• Meet reporting requirements and represent the tower in customer, project, program meeting and audits as required.

• Manage, maintain & update the Knowledge management database.

• Coordinate with customer in creation of SOP’s, Templates, policies, etc. And make sure they implemented and effective.

• Making sure that all the resource meets the required security standards, policy and operations standards, quality guideline and procedure and process are followed at all times.

• Conduct audits on incident ticket and service request and recommend of improvements

• Analysis all the incident, service tickets and initiate for Service improvement and Lean programs.

• Excellent Soft skill, Communications skills(Voice & Email) to handle global customers

• Process and technical documentation Technical Skills Required

• 4 - 7 yrs in Solaris / Red Hat Linux Server Administration

• Expertise on Solaris / Linux L2, L3 support and troubleshooting

• Expertise on VERITAS Volume Manager

• Expertise on VERITAS Cluster Server

• Knowledge on LVM